Before you start
- Your first reward is configured and tested.
- At least one staff member has completed the staff quickstart.
- You know what customers earn and how to explain it.
Steps
1
Print or display the QR code
Place the MyStamp sign where customers order or pay. The QR code must be easy to scan without blocking the queue.
Counter visibility matters more than perfect design.
2
Train staff with one script
Give staff one simple line: We’ve moved to digital stamp cards. Want me to add your reward on MyStamp?
Do not make staff explain every feature.
3
Announce the reward
Tell customers exactly what they get, for example Buy 8 coffees and get your 9th free.
Specific rewards convert better than vague loyalty messaging.
4
Check launch results
At the end of the first day, check how many customers joined, how many stamps were issued, and whether staff had issues.
Fix confusion while the launch is still fresh.
Success check
- QR code is visible at the counter.
- Staff can explain MyStamp in one sentence.
- At least one real customer receives a stamp on launch day.
- Owner checks first-day usage.
Common mistakes
- Launching without staff practice.
- Using a reward customers do not understand.
- Hiding the QR code behind the till.