Terms of Use

Effective Date: 12-April-2026

Welcome to MyStamp! These terms and conditions outline the rules and regulations for the use of Crown Software's website and loyalty platform services, located at https://mystamp.co.za .

By accessing this website, registering for an account, or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you must not use this website or platform.

1. Acceptance of Terms

By using MyStamp’s services, you agree to these Terms of Use and any other policies or guidelines that may be posted on our website. These terms may be updated from time to time, and we will notify you of any material changes. Continued use of the website constitutes your acceptance of the updated terms.

2. User Registration

To access certain features of our loyalty platform, you must register for an account. You are responsible for maintaining the confidentiality of your login credentials and account information. You agree to notify us immediately if you suspect any unauthorized use of your account.

3. Use of Services

You may use MyStamp's services to manage your loyalty cards for businesses within the MyStamp network. This includes the ability to track loyalty rewards, receive updates from businesses, and redeem loyalty rewards.

You may not:

• Use the platform for any unlawful purpose or activities.
• Attempt to interfere with the functionality or security of the website or platform.
• Reproduce, distribute, or sell the content on the website without express permission.

4. Mobile Application

MyStamp offers a mobile application for iOS and Android. By downloading and using the app, you agree to these Terms of Use. The app may request access to certain device features:

• Camera: Used to scan loyalty card barcodes when adding cards to your account. No images are captured, stored, or transmitted.
• Push Notifications: With your consent, we send notifications about your stamp progress, vouchers, and account updates. You can disable notifications in your device settings at any time.
• Local Storage: The app stores your loyalty data on your device for offline access.

5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and enhance the functionality of the platform. By using our services, you consent to the use of cookies as described in our Cookie Policy.

6. Privacy and Data Protection

We are committed to protecting your privacy. We collect and use personal information in accordance with our Privacy Policy. By using the platform, you consent to the collection, processing, and use of your data as described in our Privacy Policy.

7. Intellectual Property

All content, logos, trademarks, and other intellectual property on the MyStamp website are the property of Crown Software or its licensors. You may access and use the content for personal, non-commercial purposes, but you may not copy, modify, distribute, or use any of the content without express written permission.

8. User-Generated Content

Parts of the platform may allow you to post reviews, comments, or other content. By posting content, you grant Crown Software a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content. You are responsible for ensuring that your content does not infringe on third-party rights or violate any laws.

9. Links to Third-Party Websites

Our platform may contain links to third-party websites or services that are not operated by us. Crown Software has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Termination

We may suspend or terminate your access to the platform at our sole discretion, especially if we suspect misuse, fraud, or violation of these Terms of Use. You may also terminate your account by contacting us directly.

11. Limitation of Liability

MyStamp will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the platform. We do not guarantee that the services will be error-free, uninterrupted, or secure.

12. Indemnification

You agree to indemnify, defend, and hold harmless Crown Software, its employees, agents, and affiliates from any claims, damages, or expenses arising from your violation of these Terms of Use, your use of the website, or any third-party claims relating to your content.

13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of South Africa. Any disputes will be resolved through binding arbitration, as outlined in our Arbitration Policy.

14. Changes to Terms

We may update these Terms of Use from time to time. If there are significant changes, we will notify you via email or through the platform. Please review the terms regularly to stay informed about any updates.

15. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

16. Contact Us

If you have any questions about these Terms of Use, please contact us at:

• Email: [email protected]
• Phone: +27 73 440 5873
• Address: 1249 Embankment Road, Inkwazi Office Park, Block A, Centurion